Many MHK DVRs use chipsets (such as Hisilicon) that base their temporary master passwords on the system’s current date.
Once you successfully regain access to your MHK DVR, implement these security steps to avoid future lockouts:
For End Users/Administrators:
If you did not set up security questions or the QR code method fails, you must perform a physical hardware reset. This process requires opening the DVR chassis to access the motherboard.
The software will prompt you to export an encrypted .xml file or a QR code. Save this file to your computer.
If these steps do not unlock the unit, you may need to contact the manufacturer or vendor with your Serial Number to receive a one-time reset code. If you'd like, I can help further if you tell me: What is the exact model number ? (usually on a sticker underneath) What is the current date showing on the video screen? Do you have a physical button labeled "Reset" on the back?
Note: The generator creates a one-time password valid only for that specific date. Method 4: Physical Factory Reset (The "Jumper" Method)
A: No. Mobile apps (like NVMS7000 or SuperLive Plus) do not include password reset functions for security reasons. Reset must be done locally or via the Windows tool.