Kerio Control Web Filter Is Not Activated Categorization Is Disabled Fixed Now

If Kerio Control detects multiple DNS timeouts (10 failures within 1 minute), it may automatically disable the Web Filter as "unreliable". You can manually disable this safety check via SSH: Log in to the console. Navigate to /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" Restart the service using /etc/boxinit.d/60winroute restart 3. Verify License and Module Activation

To fix the issue of the Kerio Control web filter not being activated, and categorization is disabled, follow these steps:

The firewall uses cloud security tokens to authorize requests. These authorization tokens automatically expire after 21 days. If the appliance fails to refresh the key from GFI licensing servers, it throws an Invalid Authorization fault in your Warning log.

: Use a client like PuTTY to SSH into your Kerio Control appliance. Execute the Fix : If Kerio Control detects multiple DNS timeouts (10

Navigate to the configuration directory: cd /opt/kerio/winroute . Run this command to disable reliability checks: ./tinydbclient "update SiteFilter set DetectReliability=0" Use code with caution. Copied to clipboard Restart the service: /etc/boxinit.d/60winroute restart . 3. Verify License & Module Activation

Disclaimer: Some steps involve using the SSH console, which can alter system configuration. Ensure you have a backup of your configuration before making changes.

Run:

This article provides a comprehensive guide to understanding why this issue occurs and, more importantly, how to get your Kerio Control web filtering functionality . What Does "Web Filter Categorization Disabled" Mean?

The Web Filter relies heavily on DNS to communicate with the Zvelo servers. Incorrect DNS settings are a frequent cause of "Invalid Authorization" errors.

Ensure you are running the latest version of Kerio Control. Check for updates and install the latest version if necessary. Verify License and Module Activation To fix the

: Use the Test URL tool in the same tab to verify if a site (e.g., facebook.com ) is correctly categorized. Summary of Quick Fixes Primary Fix Invalid Authorization Error Switch DNS to Cloudflare (1.1.1.1) and reboot. Trial Expired/Disabled Purchase/import a valid license key. Frequent Timeouts/Disabling Disable "DetectReliability" via SSH command. Categorization Not Active

Corrupted local database can cause categorization disabled.