This is one of the most effective solutions. Uninstall SmartPSS completely from your system. Then, restart your computer. Download the of the software directly from the manufacturer's website. For modern systems, SmartPSS Lite is the recommended version, as the original SmartPSS has been discontinued.
| Code | Meaning | |------|---------| | -1 | Unknown (often exclusive lock) | | -2 | Timeout (network congestion) | | -3 | Invalid handle (session already closed) | | -10 | Permission denied (user lacks playback rights) | | -14 | No more playback channels (limit reached) |
The error indicates that the NetSDK (Network Software Development Kit, used by SmartPSS to communicate with recorders/cameras) rejected the playback request. The key phrase suggests the SDK resource or stream is locked by another instance or process. This is one of the most effective solutions
Do not just pull the power plug. This can corrupt the database.
A recent Windows update or SmartPSS update can cause conflicts with the core dynamic link library ( dhnetsdk.dll ) responsible for communicating with the recorder. Download the of the software directly from the
This error typically indicates a conflict in how the NetSDK (the network software development kit) is communicating with the recording device, often suggesting that another user or process has "exclusive" access to the playback stream.
The error in Dahua SmartPSS occurs when the surveillance client application cannot establish a secure, uninterrupted connection to the Network Video Recorder (NVR) or Digital Video Recorder (DVR) to retrieve recorded footage. This breakdown usually stems from firmware mismatches, network bandwidth saturation, user permission locks, or corrupted software SDK libraries ( dhnetsdk.dll ) . When the system appends the word "exclusive" , it specifically indicates that the streaming resource, account session, or network port is locked by another task or restricted by exclusive configuration limits. The key phrase suggests the SDK resource or
"Come on, talk to me," he muttered, typing a series of override commands into the console.
The system may flag the connection as "exclusive" if your active user profile lacks playback rights on the channels you want to review. NETSDK error on playback. - Amcrest Forum
Restart your computer and try searching your playback records.