Alternatively, because Jieli often mimics Cambridge Silicon Radio (CSR) technology, installing a CSR Harmony driver can act as a "fixed" driver for many Jieli BR17 Go to product viewer dialog for this item. Search for "CSR Harmony Wireless Software Stack" online. Download and install the driver. Restart your computer. Solution 4: Update Windows and Optional Updates
Sometimes the driver installs correctly, but Windows turns off the Jieli chip to save power, causing it to crash or throw a Code 10 error.
: User discussions and common troubleshooting for this specific hardware. DriverDouble jieli br17 bluetooth driver windows 10 fixed
Windows 10 updates or fresh installations frequently break Bluetooth connectivity for budget chipsets. The Jieli BR17 Bluetooth adapter is notorious for driver errors, sudden disconnections, and "Device Descriptors Request Failed" messages in Device Manager.
When you plug a BR17 device into a Windows 10 computer, it often shows up in Device Manager with a yellow exclamation mark, displaying error codes like (Drivers for this device are not installed) or Code 10 (This device cannot start). Restart your computer
Many devices marketed as "JieLi BR17 PC Music Transmitters" or "Bluetooth 5.0 Dongles" are not actual, true Bluetooth radios. Instead, they are engineered as USB Composite Audio Devices (USB Sound Cards) .
Move the dongle to a USB 2.0 port (black) instead of USB 3.0 (blue). In 90% of cases
In 90% of cases, you do not need a custom driver from Jieli. You simply need to force Windows 10 to use its built-in generic Bluetooth driver rather than letting it guess the device type. Press and select Device Manager .
The resolution to this problem usually does not come from a standard software update but rather from a specific installation technique known as "forcing" the driver. Because Windows 10 cannot find the correct software automatically, the user must intervene manually. The most effective workaround involves using the built-in Device Manager. By right-clicking the unknown device and selecting "Update Driver," followed by "Browse my computer for drivers," users can select "Let me pick from a list of available drivers on my computer." This reveals a list of generic device types. Selecting "Bluetooth" and choosing the generic "Realtek Semiconductor Corp." or "Broadcom" drivers—or specifically looking for "Jieli" if the specific driver file has been downloaded—often forces the BR17 to adopt a compatible protocol.