If your environment is air-gapped or the email server isn't working, some admins use a resetpass.bat file from an older version of SEP (like 12.1). :
: SEPM is installed on a different drive or custom directory.
In , the resetpass.bat tool is no longer included by default as it was in earlier versions like 11.0 or 12.1. To reset your administrator password in version 14, you should primarily use the "Forgot your password?" link on the logon screen.
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However, if you are running , things have changed. Here is how to handle a password reset in the modern era. The Catch: resetpass.bat and SEP 14
What of Symantec 14 (e.g., RU1, RU2) are you operating?
For those determined to explore this avenue, a basic batch script can be created from scratch. The principle involves: If your environment is air-gapped or the email
Unlike third-party tools, you – doing so is dangerous and could introduce malware.
Never use it to bypass security controls on active, production machines without authorization.
If the SEPM installation location was changed during initial setup, the path will differ accordingly. To reset your administrator password in version 14,
A: Yes, but the script is named resetpass.sh and located similarly in /opt/Symantec/symantec_endpoint_protection_manager/bin/ .
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