Close all active applications, especially those that generate reports. Run the MSI: Double-click CRRuntime_64bit_13_0_15.msi . Permissions: Accept the User Account Control (UAC) prompt.
If your operating system is 64-bit, but the application crashing was compiled as a 32-bit (x86) program, installing the 64-bit runtime will not fix the problem.
In enterprise environments, Group Policies might block .msi installers from executing properly out of the temporary or user downloads directory. Crruntime 64bit -13-0-15.msi Download
If you are looking to download it or understand why it's on your system, here is a breakdown of its purpose, the risks of third-party downloads, and how to handle it correctly. What is Crystal Reports Runtime?
| Problem | Likely solution | |---------|------------------| | "Another version is already installed" | Uninstall the existing Crruntime via , then reinstall. | | "This MSI requires Cinema 4D R13 or later" | The runtime expects a parent installation. Install Cinema 4D first, or use the REINSTALL=ALL parameter: msiexec /i "Crruntime 64bit -13-0-15.msi" REINSTALL=ALL REINSTALLMODE=vomus | | "Error 1722: There is a problem with this Windows Installer package" | Run sfc /scannow in an admin command prompt to check system files, then try again. | | "The file is not a valid MSI" | The download is corrupt. Re-download from an official source. | If your operating system is 64-bit, but the
program. They usually provide the correct runtime in their "Downloads" or "Support" section. Upgrade if Possible:
However, because it is not widely distributed as a standalone file by Microsoft or Google, you should never download it from unverified third-party websites. What is Crystal Reports Runtime
: If your application is compiled as x86 (32-bit), you must install the 32-bit runtime ( CRRuntime_32bit_13_0_15.msi ) even on a 64-bit Windows OS. Use the 64-bit version only if your application is targeting x64 .