Select your firmware file from the screen list and press .
Copy the downloaded Sunplus .bin firmware file directly to the root folder of the drive (do not put it inside a folder). Step 2: Access the Update Interface
Once the TV1 restarts, your system software is updated, but you should take two additional steps to ensure peak performance:
By upgrading your Sunplus Box TV1 20's firmware, you'll be able to unlock new features, fix bugs, and enjoy an enhanced entertainment experience. Don't wait any longer – upgrade your firmware today! Upgrade Firmware Sunplus Box Tv1 20-
: Ensure the drive is FAT32 . If it still fails, try a smaller capacity drive (under 16GB).
Download the specific firmware file for the (usually a .bin file).
| Problem | Possible Cause | Solution | | :--- | :--- | :--- | | Box does not recognise the USB drive | Drive formatted incorrectly | Reformat the drive to and copy the firmware file to the root folder again | | “No Match File” error appears | Customer ID mismatch or wrong firmware version | Check your current Customer ID in the “Version” menu (press 1502 or 1503 on the remote). Use a Customer ID replacement tool to modify the new firmware file, or download a version that matches your ID | | Upgrade stops at “Erasing Flash” | Corrupted firmware file or failing flash memory | Re‑download the firmware from a trusted source. Try a different USB drive. If the problem persists, use the RS232 method to recover the box | | Box shows a black screen (no boot) after upgrade | Incomplete flash or incorrect firmware | This is a “bricked” state. Use the RS232 cable and a loader to flash the correct firmware again | | Timer still does not work after upgrading | Hardware timer bug | Try a different firmware version (e.g., the one from 4331_032_135_1023_29 for your model) | Select your firmware file from the screen list and press
: Newer firmware patches ensure smooth playback on streaming platforms like Netflix, YouTube, and local IPTV channels by updating digital rights management (DRM) keys.
A: The RS232 loaders and FRM Pro Tool are Windows‑only. For the standard USB method, you just need a computer to copy the file to a USB drive – any operating system works for that step.
Insert the USB, go to Menu > Setting > Upgrade > USB Upgrade , select your file, and press OK. Don't wait any longer – upgrade your firmware today
Remember the golden rules:
button. Plug the power cord back in while continuing to hold the button until the "Updating firmware..." message appears. Recovery Mode : Alternatively, boot into Android Recovery Mode and select "Apply update from EXT" to choose your USB file. Important Precautions Do Not Power Off
: Use a high-quality USB 2.0 or 3.0 flash drive under 32GB. Format it to the FAT32 file system using a computer. The receiver cannot read NTFS or exFAT formats.
Upgrading your firmware improves system stability, fixes software bugs, and unlocks compatibility with newer satellite transponders and streaming protocols. This technical guide outlines the precise steps, safety precautions, and troubleshooting methods required for a successful installation. Understanding the Sunplus Box TV1 20- Series Hardware
To upgrade the firmware on your , you can use a manual USB update method. This process is typically used to improve compatibility with streaming services like Netflix and YouTube or to fix system stability issues. Manual USB Upgrade Process