A newer (or older) Crystal Reports Runtime is already present. Crystal runtimes do NOT support side-by-side installation for the same major version (13). Solution: Fully uninstall any existing Crystal Reports 13 runtime via Control Panel > Programs and Features. Then reinstall crruntime-64bit-13-0-20.msi .
This command uses the /qn switch to suppress all user interface elements.
MSI files like crruntime-64bit-13-0-20.msi can sometimes cause installation or uninstallation issues, especially if not handled properly within the context of an application's setup.
While SP 20 (13.0.20) is a stable version, it is also quite old. SAP has released many subsequent Service Packs (SP 21 through SP 36+). For new projects, upgrading is strongly recommended.
Obtain the crruntime-64bit-13-0-20.msi file from a trusted source, such as the SAP Community or a managed internal software repository. Run Installer: Double-click the .msi file. crruntime-64bit-13-0-20.msi
msiexec /i "crruntime-64bit-13-0-20.msi" /quiet /norestart
msiexec.exe /i "C:\Path\To\CRRuntime_64bit_13_0_20.msi" /qn
control used to display reports directly within Windows Forms or Web Forms interfaces. Maintenance and Lifecycle Version Specificity
You typically need to install this file if: A newer (or older) Crystal Reports Runtime is
You are running a 64-bit third-party application or a custom-built enterprise tool that relies on Crystal Reports.
This runtime is required on client machines to run applications that use Crystal Reports without needing the full Crystal Reports designer installed. Download and Installation You can typically find the official installer through the SAP Software Downloads portal by following these steps: SAP Community Software Product
is a specific Service Pack (SP) release. Maintaining matching versions between your development environment and your runtime environment is essential to prevent "Load Report Failed" or version mismatch errors.
If you are building your own application installer (using Wix, InstallShield, or Visual Studio Setup Projects), you would not use the MSI directly. Instead, you would extract the ( crystal_reports_runtime_64bit.msm ) from this package to bundle the runtime directly into your application's setup. Then reinstall crruntime-64bit-13-0-20
Ensure that the IIS Application Pool identity has read/write permissions to the Windows Temp directory, as Crystal Reports generates temporary files when rendering data.
When distributing applications that rely on this runtime, adhere to specific deployment guardrails specified by SAP engineering: Solved: Where to download CRRuntime_64bit_13_0_20.msi
To understand the purpose of this file, it's helpful to know the basics of how Crystal Reports functions. The development process is typically split into two environments: