"After upgrading firmware, from SmartPSS I can get the green timeline but when trying to play the playback it says 'Failed to start playback. Failed to get data'. No problems for the Live view. From DMSS I'm experiencing the same behaviour."
Save the settings, restart Smart PSS, and test the playback. 3. Clear Smart PSS Local Cache
By systematically verifying your network stability, matching your system clocks, and updating your software, you can clear the NETSDK error and regain full access to your security playback. To help narrow down the exact cause, tell me: What are you currently running?
Does this error happen on or just one specific camera?
If you use Dahua security cameras or recorders, you likely rely on the Smart PSS software for video management. One of the most frustrating issues users encounter is the message:
Log into the NVR/DVR directly via a web browser or a local monitor. Go to > System > Account (or Modify User ). Select the account you use to log into Smart PSS.
"After upgrading firmware, from SmartPSS I can get the green timeline but when trying to play the playback it says 'Failed to start playback. Failed to get data'. No problems for the Live view. From DMSS I'm experiencing the same behaviour."
Save the settings, restart Smart PSS, and test the playback. 3. Clear Smart PSS Local Cache
By systematically verifying your network stability, matching your system clocks, and updating your software, you can clear the NETSDK error and regain full access to your security playback. To help narrow down the exact cause, tell me: What are you currently running?
Does this error happen on or just one specific camera?
If you use Dahua security cameras or recorders, you likely rely on the Smart PSS software for video management. One of the most frustrating issues users encounter is the message:
Log into the NVR/DVR directly via a web browser or a local monitor. Go to > System > Account (or Modify User ). Select the account you use to log into Smart PSS.
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