The most common cause is a corrupted ANSYS user profile or a graphics driver conflict . Many forum users have resolved the issue by renaming their %APPDATA%\Ansys folder or updating their GPU drivers.
Open the log file in a text editor like Notepad. Scroll to the bottom or search for keywords like Exception Code , Access Violation , or specific .dll files. For example, if the log references nvoglv64.dll , you know with certainty that the crash is caused by the NVIDIA graphics driver. 6. Perform a Clean Reinstallation The most common cause is a corrupted ANSYS
If the crash occurs specifically when opening Mechanical or changing layouts, the graphics state file might be corrupted. Open Windows Run (). Type %localappdata% and press Enter. Open the Ansys_Inc folder. Delete or rename the WorkspaceLayout.xml file if present. 2. Graphics Card and Driver Issues Scroll to the bottom or search for keywords
To prove if your GPU is the culprit, force Workbench to open using software rendering: Perform a Clean Reinstallation If the crash occurs
Navigate to %APPDATA% in Windows Explorer and rename the Ansys folder to Ansys_old .
Rename the folder for your current version (e.g., rename v241 to v241_old ). Restart Ansys Workbench. Reset Graphics Workspaces
Locate the folder corresponding to your version (e.g., v232 or v241 ). the folder to v241_old .
The most common cause is a corrupted ANSYS user profile or a graphics driver conflict . Many forum users have resolved the issue by renaming their %APPDATA%\Ansys folder or updating their GPU drivers.
Open the log file in a text editor like Notepad. Scroll to the bottom or search for keywords like Exception Code , Access Violation , or specific .dll files. For example, if the log references nvoglv64.dll , you know with certainty that the crash is caused by the NVIDIA graphics driver. 6. Perform a Clean Reinstallation
If the crash occurs specifically when opening Mechanical or changing layouts, the graphics state file might be corrupted. Open Windows Run (). Type %localappdata% and press Enter. Open the Ansys_Inc folder. Delete or rename the WorkspaceLayout.xml file if present. 2. Graphics Card and Driver Issues
To prove if your GPU is the culprit, force Workbench to open using software rendering:
Navigate to %APPDATA% in Windows Explorer and rename the Ansys folder to Ansys_old .
Rename the folder for your current version (e.g., rename v241 to v241_old ). Restart Ansys Workbench. Reset Graphics Workspaces
Locate the folder corresponding to your version (e.g., v232 or v241 ). the folder to v241_old .