Open ICARO, navigate to , and uncheck Auto-Detect .
New Steps per mm=Requested Distance (e.g., 50mm)Actual Measured Distance (e.g., 48mm)×Current Steps per mmNew Steps per mm equals the fraction with numerator Requested Distance (e.g., 50mm) and denominator Actual Measured Distance (e.g., 48mm) end-fraction cross Current Steps per mm
If sending a command causes the laser head to crash into the frame or move in the opposite direction:
Icaro is a laser display software designed for creating and live controlling laser shows. To ensure your software runs "fixed" (stable and reliable), follow this setup guide from installation to projection. icaro laser software manual fixed
If you have a valid maintenance contract, you can access the latest software versions and, upon request, the most current user documentation. Ultimately, a workflow—whether achieved through a corrected manual, a software update, or hands-on troubleshooting—is the true goal for every laser professional.
If your software is acting up, the solution is usually found in a or by updating specific configurations. Here are the most common issues users encounter and their solutions: A. Icaro Software "Cannot Connect to Machine" This is the most common issue.
I can provide the exact step-by-step resolution path for that configuration. Share public link Open ICARO, navigate to , and uncheck Auto-Detect
limit, manually rewrite the minimum and maximum boundaries in the software's engine settings. This unlocks the correct dynamic range for your power parameters.
Plug the laser into the specific USB port you intend to use permanently. Switching ports will force Windows to assign a new COM port, breaking the ICARO link. Open and expand Ports (COM & LPT) . Note the number assigned to the laser (e.g., COM3 ).
If you have fine-tuned your laser parameters, document them or take screenshots of your setting configurations. If you have a valid maintenance contract, you
This is usually a DPI (dots per inch) or unit conversion issue. Check your "Setting" or "Configuration" menu to ensure the unit of measurement (mm or inches) matches your design file. D. Software Crashes Immediately Upon Launch
What or behavior are you experiencing? What version of Windows are you running it on? What laser machine model are you trying to connect to?