Follow these steps to check if your scanner is still covered: 1. Locate the Device Serial Number

Before calling or emailing, you must gather your scanner’s identity metrics:

safely stored in the cloud.

If Kodak India refuses warranty service despite a valid invoice and an unexpired warranty period (e.g., they claim “ship date expired”), you can escalate to the at 14404.

Find the serial number (S/N) or "K-Number" (often located on the back or bottom of the scanner).

Inside the scanner body (visible when you open the feeder cover to clean the rollers). The original packaging box or purchase invoice. Contact Kodak Alaris India Support

This article provides a comprehensive, step-by-step guide to checking your Kodak scanner’s warranty status in India, understanding what the warranty covers, and navigating the official service channels.

Save the following documents:

The operational fulfillment of your warranty depends heavily on the model tier and the agreement signed at the point of acquisition: Capture Pro Registration Form - Kodak Alaris

Standard warranty coverage for Kodak Alaris scanners typically covers:

: Find the 14-digit serial number on the back or bottom of the scanner, or on the original box's configuration label. Contact Kodak Alaris India Support :

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Have your serial number, purchase date, and description of the issue ready.

Understanding Kodak Scanner Warranty Checks in India: A Complete Guide